We accept eligible U.S. returns and exchanges within 30 days of delivery.

Items must be returned in their original condition:

• Unworn
• Unwashed
• Unaltered
• Undamaged
• With original tags attached (when applicable)
• In original packaging when applicable

Before sending a return, please CONTACT US. Include your name, order number, and the reason for your return so we can help get everything sorted.

Customers are responsible for return shipping. We recommend using a shipping service with tracking, as we cannot be responsible for items lost while being returned to us.

Return address: 123 ADDRESS HERE, NEW HAVEN, CT 06511

Once your return arrives, we’ll inspect the item to make sure it meets our return guidelines. This process can take up to one week after delivery.

If your return is approved, we’ll issue a refund to the original payment method. Refunds cover the cost of the returned item(s) only. Original shipping costs, taxes, duties, and tariffs are non-refundable unless the order has not yet shipped.

If a return does not meet our guidelines, the item will be shipped back to the customer at no additional cost.

All exchanges are processed as returns. Once your return is approved, you will receive a refund and can place a new order for the item you would like instead.

Please note that we cannot reserve inventory for exchanges. If you are exchanging for a different size or item, we recommend placing a new order as soon as possible.

If we sent the wrong item or your order arrived with a defect, please contact us through our Contact page. We’ll cover the return shipping and help resolve the issue.

Once an order has been transferred to the shipping carrier, delivery times and transportation are outside our control. If your package is lost, damaged, or delayed in transit, please contact us. While we cannot guarantee the outcome of carrier claims, we'll gladly assist you in working with the shipping carrier to help resolve the issue.

If there is an issue with your shipment, please reach out and we’ll do our best to help you work through it and file a claim with the carrier if needed.