SHIPPING POLICY
- We aim to ship orders within 1–2 business days after they’re placed.
- Around holidays or busy drops, orders may occasionally take a little longer to ship. We’ll always do our best to get everything out quickly and keep things moving.
- Standard Shipping: Typically 3–7 business days after your order ships.
- Express Shipping: Typically 1–3 business days after your order ships.
- Delivery times can vary depending on your location and the shipping method you choose at checkout.
- Please note that all delivery timeframes are estimates and are based on business days. Processing time is separate from shipping transit time.
- Once your order ships, you’ll receive a shipping confirmation email with your tracking information. If you can’t find it, check your spam or junk folder since it may occasionally end up there.
- Once your order has been handed off to the shipping carrier, it is under the carrier’s responsibility. We are not liable for lost or stolen packages during transit or after delivery.
- That said, we’re always here to help. If something goes wrong, we’ll do our best to assist you with a claim.
- Currently shipping within the U.S. only.
SHIPPING INFORMATION
- We process orders as quickly as possible and typically ship within 1–2 business days after purchase.
- Once your order ships, delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times shown at checkout are provided by the carrier and are not guaranteed. Delays may occur due to holidays, high-volume periods, weather, carrier delays, or other circumstances outside of our control.
DOMESTIC SHIPPING
- We currently ship within the United States.
- Standard shipping typically arrives within 3–7 business days after shipment.
- Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
TRACKING INFORMATION
- Once your order has shipped, you will receive a shipping confirmation email and/or text message containing your tracking information.
- Please allow up to 48 hours for tracking information to update after your package has been accepted by the carrier.
LOST, STOLEN, OR DELAYED PACKAGES
- Once an order has been handed off to the shipping carrier, it is the carrier’s responsibility.
- Mild Nature is not responsible for packages that are delayed, lost, damaged, or stolen during transit or after being marked as delivered. However, if something goes wrong, please reach out to us and we will do our best to assist you in working with the carrier to resolve the issue.
ADDRESS CHANGES
- Please review your shipping information carefully before completing your order. If you need to make an address change, contact us as soon as possible.
- We cannot guarantee changes can be made after an order has been processed or shipped.